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The management area provides a representation of erroneous and temporarily suspended transactions as a bar chart pillar diagram including statistics per application on how many transactions could not be successfully processed in percentage terms. Workflows can be suspended automatically if a dependent workflow has previously run into an error. Processing of suspended workflows is are automatically triggered as soon as the error of the dependent workflow has been corrected. This functionality is important for processes that have to be executed in a certain order, e.g. status transitions.
To interpret the data, it is important to know that the error statistics are grouped by the system that triggered a workflow. In this drill-down example below, ServiceNow triggers updates in SAP Solution Manager and vice versa SAP Solution Manager triggers updates in ServiceNow. The So, in the following example, the diagram bar labeled ServiceNow thus refers , for example, to errors that occurred when updating or creating data in Solution Manager.
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